Privacy Policy

Who we are

Suggested text: Our website address is: http://cldiy.com.

1. Introduction

CLDIY (“we”, “us”, “our”) operates the website https://cldiy.com. This Privacy Policy describes how we collect, use, store and protect your personal data when you browse our website and submit inquiry forms. By accessing and using this website, you agree to this Privacy Policy. If you disagree, please stop using our site.

2. Information We Collect

2.1 Information you submit voluntarily (Inquiry Form)

When you fill out our product inquiry form, you may provide:

  • Your name, company name, email address, phone number
  • Your product requirements, inquiry message
  • Images or documents you upload voluntarily

2.2 Automatically collected data

Our server automatically collects log data: IP address, browser type, operating system, access time, visited pages, device information and referral source.

2.3 Cookies and Local Storage

We use cookies on this website:

  • Necessary cookies: required for website session and form function, cannot be disabled.
  • Analytics cookies: to analyze traffic and improve website experience. You may refuse cookies via your browser settings. Cookies cannot steal your confidential personal data.

3. How We Use Your Data

We use collected information only for:

  1. Reply your product inquiry, quotation and business communication;
  2. Website maintenance, security protection and troubleshoot attacks;
  3. Send quotation and product information, only if you submit an inquiry;
  4. Analyze website traffic to optimize user experience.

We will NOT sell, trade or rent your personal information to third-party marketers.

4. Data Sharing

We share your personal data only in limited situations:

  1. Our hosting provider and website service provider, solely for website operation.
  2. Required by law, court order or government authority.
  3. In case of business merger, acquisition or asset transfer. Third-party tools such as Google Analytics process data under their own privacy policy.

5. Data Retention

Inquiry data: stored for 24 months from last communication, then deleted or anonymized. Server access logs: kept for 6 months. You may send an email to request deletion of your inquiry records at any time.

6. Your Rights (GDPR)

Visitors from EU/UK have the following rights:

  1. Right of access: request a copy of your personal data stored by us;
  2. Right of rectification: correct inaccurate personal data;
  3. Right to erasure (“right to be forgotten”): request deletion of your inquiry and personal data;
  4. Right to restriction of processing;
  5. Right to data portability;
  6. Right to object marketing emails, unsubscribe anytime.

To exercise your rights, email us at 【your email address】. We will respond within 30 days.

7. Data Security

We use HTTPS encryption and firewall to protect your data. No internet transmission is absolutely secure, we cannot guarantee 100% security of online data transmission.

8. Third-Party Links

Our website may contain links to external websites. Those sites are not governed by this privacy policy, please read their privacy notice separately.

9. Minors

This website targets B2B business customers. We do not knowingly collect data from people under 18 years old.

10. Policy Changes

We reserve the right to update this Privacy Policy. Updates will be posted on this page without individual notification. Continued use of the website means acceptance of revised policy.

11. Contact

Data Controller: 【Your Company Name】 Email: 【your email address】 Website: https://cldiy.com